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Can AI help community solar projects hold onto their customers?

Summary

This article examines the role of artificial intelligence (AI) in improving customer retention for community solar projects. Community solar programs often face challenges in maintaining customer subscriptions due to issues like billing complexity and customer engagement. AI tools can analyze customer data to predict churn, personalize communications, and optimize billing processes, thereby enhancing customer satisfaction and retention. The integration of AI could address common barriers to community solar adoption, making these programs more sustainable and effective in providing equitable access to clean energy.

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